Returns & Exchanges
At Pixie La Bella, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for most unopened beauty products. Please ensure items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your account portal or email our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unused items in their original box, ensuring all protective seals are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing